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Tasks are back!

PostPosted: Sun Jan 10, 2016 10:39 pm
by Blackclaw
Some of you may remember our old task system, which gave players a way to report bugs and typos and ideas for the game, and, on the backend, gave the staff a convenient way to organize and store and prioritize those tasks. Unfortunately, we ran into some trouble with the hosting provider for the game a while back and lost our ability to run the web-based ticket manager we'd most recently been using, and so task submission sort of faded into a less-trackable mishmash of public chat comments and page mails.

Luckily, we never lost the in-game task program we'd used prior to the web one, and Feaelin very kindly brought it back up for us today. Those of you who were familiar with the old method of creating task system tickets won't notice much of a difference; tasks are still submitted by typing 'bug/idea/typo/gripe/compliment' followed by the text of your submission. However, the web repository, is, obviously, gone, so to track the progress of your task, you can use the command 'task #list', and, on completion, the game will now send you a page mail rather than an email.

Please feel free to send us your bug reports and your ideas! If you've ever wanted to put the staff to work, here's your opportunity; we're looking forward to making the game a better experience for all of you!

Re: Tasks are back!

PostPosted: Sun Jan 10, 2016 10:41 pm
by Blackclaw
Reminders!:

a) When creating bug, typo, or gripe tickets, please do so in the same room where you encountered the problem, if possible! The task system records which room you're in when you add a task, and it makes it much easier for the staff to find the typo or the bug if we know exactly where to go looking!

b) Unlike the web system, the in-game task system doesn't see line breaks, so if you're submitting something like, commonly, a MUF error, which always spits out of the game in two lines (one to tell you there's been an error and who to contact, and a second line for the details of the error), please make sure to delete that line break so we get both parts of the error!

c) The in-game system also has a character limit of about a thousand characters, so if you have a report or an idea that won't fit within that limit (most will!) you can always email the staff at staff@narniamuck.org.